Warranty Info

At ENGINEZZ STORE, we ensure that every product we sell is covered by a manufacturer’s warranty. All products listed on our website are backed by international warranties in accordance with the policies of each brand.

What is Covered Under the Warranty?

• Warranty Coverage: The warranty covers defects or damages due to manufacturing faults that occur within the warranty period set by the manufacturer.
• Warranty Period: Each product has a varying warranty period depending on the manufacturer’s policy. Please refer to the product page for detailed information on the warranty duration.
• Warranty Services: Warranty claims can be made through official service centers of the manufacturer or authorized dealers in your region.

How to Claim Your Warranty?

If you encounter issues with a product you have purchased, you can file a warranty claim by following the procedure set by the manufacturer. You may contact our customer service or reach out directly to the nearest service center for assistance.

International Warranty

The warranty we offer is an international warranty, which means you can receive repair or replacement services even if you are outside the country of the product’s origin. Please check the warranty details on the specific product page for more information.

Contact Us:

• Store Address: Jl. Permata Raya No.75, Tanah Tinggi, Kec. Tangerang, Kota Tangerang, Banten, Indonesia 15119.
• Phone: +62-821-3002-5112 or +62-821-2027-9284
• Email: sales@enginezz.com or order@enginezz.com
• Store Hours: Monday to Sunday: 9:00 AM – 5:00 PM (GMT+7)

We are committed to providing a safe and reliable shopping experience. If you have any further questions regarding warranty claims, feel free to contact us through the details provided above.